Timezones:

BST - British Summer Time
PDT - Pacific Daylight Time
CDT - Central Daylight Time (US)
EDT - Eastern Daylight Time
AEDT - Australian Eastern Daylight Time

GMT - Greenwich Mean Time
PST - Pacific Central Time
CST - Central Standard Time (US)
EST - Eastern Standard Time

If a booking is cancelled, we must be notified in writing at the earliest opportunity. All cancellations will be acknowledged in writing and the following terms apply:

● Cancel 7 days or more before the course begins = 50% of the course fees will be refunded

● Cancel 4 days or fewer before the course begins, or once the course has started = no refund of fees

● If you would like to withdraw after the course has started, we will not be able to keep your credit.

We reserve the right to cancel our course before the specified date if there is insufficient demand. In this case, we will provide alternative courses, or applicants will receive a full refund.

If you have questions about the course and textbooks, kindly contact us via study@twinvoiceschinese.com Our staff are more than happy to assist with your inquiries.